Return Policy

RETURNS

Due to frequently changing inventory we are unable to provide a full refund for your purchase. If you are unhappy with your purchase, we do allow a refund of store credit or exchange. Our policy lasts 7 days.
If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund store credit or exchange your item(s).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Intimate items are exempt from being returned.

Additional non-returnable items:
* Gift cards
* FINAL SALE ITEMS

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed in the form of store credit.

Late or missing refunds (if applicable)
Please contact us at Fsuttonboutique@gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Fsuttonboutique@gmail.com and send your item to: 3165 Sutton Road, Geneva, NY, 14456, United States.

Shipping
To return your product, you should mail your product to: 3165 Sutton Road, Geneva, NY, 14456, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a shipping service that includes tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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